Privacy Policy

1. Introduction

FILES GUARD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our script protection services.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

Data Type	Purpose	Retention
Email Address	Account creation, communication, password recovery	Until account deletion
Username	Account identification, display name	Until account deletion
Password	Account security (stored hashed, never in plain text)	Until account deletion
Payment Info	Processed by payment providers, we store only transaction IDs	7 years (legal requirement)

2.2 Automatically Collected Information

• IP Address: Used for security, rate limiting, and fraud prevention
• Browser Information: Browser type, version, and language preferences
• Device Information: Operating system and device type
• Usage Data: Pages visited, features used, and time spent on the platform
• Cookies: Session management and preference storage

2.3 Script-Related Data

• Script Metadata: File names, sizes, and protection timestamps
• Protection Statistics: Number of protections, builds generated
• License Data: Keys generated, activation status, usage patterns
• Validation Logs: License validation requests (IP, timestamp, result)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and maintain our script protection services
• Account Management: To create, manage, and secure your account
• Communication: To send service updates, security alerts, and support responses
• Analytics: To understand how our services are used and improve them
• Security: To detect, prevent, and address fraud and abuse
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

4.1 We Do NOT Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share information only in these circumstances:

• Payment Processors: To process your subscription payments securely
• Legal Requirements: When required by law or valid legal process
• Protection of Rights: To enforce our terms or protect our rights
• Business Transfer: In connection with a merger or acquisition (with notice)
• With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted via HTTPS/TLS encryption
• Password Hashing: Passwords stored using bcrypt with salt
• Access Controls: Strict internal access policies
• Regular Audits: Security reviews and vulnerability assessments
• Secure Infrastructure: Protected servers with firewall and intrusion detection

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies & Tracking

6.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential	Session management, authentication, security	Session / 30 days
Functional	Remember preferences and settings	1 year
Analytics	Understand usage patterns (anonymized)	1 year

6.2 Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect service functionality.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your data
• Restriction: Request limited processing of your data

To exercise these rights, please contact us at admin@filesguard.site.

8. Data Retention

• Account Data: Retained while your account is active, deleted within 30 days of account deletion request
• Protection Logs: Retained for 90 days for security and support purposes
• License Data: Retained while the license is active plus 30 days
• Payment Records: Retained for 7 years for legal compliance
• Security Logs: Retained for 1 year for fraud prevention

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: admin@filesguard.site
• Contact Form: Contact Page